wzzbet Terms and Conditions

Introduction and Applicability

These Terms and Conditions ("Terms") form a binding legal agreement between wzzbet ("Platform", "we", "us") and every registered member ("you", "user") who uses its services. By accessing the wzzbet website or any of its services, creating an account, or participating in any game, you are automatically deemed to have fully accepted these Terms.

wzzbet is an online gaming platform operated exclusively for individuals aged 21 (twenty-one) years or older. If you are below this age limit, please leave this platform immediately. We reserve the right to modify or update these Terms at any time. Changes will take effect from the date of publication, and your continued use of the platform will be considered acceptance of the updated Terms.

Account Registration and Management

2.1 Registration Eligibility

To create an account on wzzbet, you must meet the following requirements:

• You must be at least 21 (twenty-one) years of age.
• You must provide accurate and truthful information at the time of registration.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• Your personal information must be kept up to date at all times.

2.2 Account Verification (KYC)

wzzbet may at any time request relevant documents to verify your identity, age, and payment method. Withdrawal access may be temporarily suspended until verification is complete. Required documents may include a national identity card, passport, or driving licence.

2.3 Account Security

It is entirely your responsibility to keep your account login credentials (username and password) confidential. Sharing this information with any third party is prohibited. You are solely responsible for all activities carried out from your account. If you believe unauthorised access to your account has occurred, please notify our support team immediately.

Financial Transactions and Payments

3.1 Deposits

The minimum deposit amount on wzzbet is ৳200 (two hundred taka). Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer. Please follow the specific instructions for the relevant method for each deposit. Deposits made through third parties will not be accepted.

3.2 Withdrawals

The minimum withdrawal amount is ৳800 (eight hundred taka). Your account must be fully verified for a successful withdrawal. Withdrawal requests generally take between 15 minutes and 2 hours to process. Withdrawals may be delayed or suspended in the following circumstances:

• Account verification is incomplete.
• Bonus wagering requirements have not been met.
• Suspected fraud or unusual activity.
• Due to technical issues.

3.3 Currency and Taxes

All transactions on wzzbet are carried out in Bangladeshi Taka (BDT / ৳). It is the user's own responsibility to pay any applicable taxes, charges, or fees. wzzbet does not provide tax advice.

Bonuses and Promotional Offers

4.1 Welcome Bonus

wzzbet offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving a total balance of ৳2,000. Or if you deposit ৳12,000 you will receive a maximum bonus of ৳5,000, giving a total balance of ৳17,000.

4.2 Wagering Requirements

The welcome bonus must meet a 10x wagering requirement before it can be withdrawn. This means that if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before it becomes withdrawable. Please note the following:

• There may be a specific time limit for meeting the wagering requirements.
• Bonus bets may not apply to certain games.
• wzzbet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is proven, the account may be suspended and the bonus forfeited.

4.3 Other Promotional Offers

wzzbet provides various promotional offers, cashback, and VIP benefits from time to time. Each offer will have its own terms and conditions, which will be clearly stated at the time the offer is announced.

VIP Program and Loyalty Benefits

The wzzbet VIP Program has five tiers. A weekly cashback benefit is available at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.7% weekly cashback
• Platinum — up to 1.0% weekly cashback
• Diamond — up to 1.2% weekly cashback

You can advance to higher VIP tiers through regular gaming activity. The detailed terms for VIP cashback and benefits are set separately by wzzbet and may change at any time.

Prohibited Activities

The following activities are strictly prohibited and, if proven, may result in permanent account closure:

• Creating multiple accounts or managing an account on behalf of a third party.
• Registering with false or incorrect information.
• Abusing bonuses or placing coordinated bets to exploit them.
• Attempting to hack, manipulate, or gain unauthorised access to the platform's software or systems.
• Using any automated software, bots, or similar technology.
• Using the platform for money laundering or any illegal financial activity.
• Harassing other users or engaging in abusive behaviour.

Limitation of Liability

wzzbet makes every effort to keep its services uninterrupted and error-free. However, wzzbet accepts no liability in the following circumstances:

• Interruptions to games caused by technical errors, server downtime, or internet connectivity issues.
• Problems arising from the user's own device or software.
• Delays or losses caused by third parties (payment gateways, game providers).
• Force majeure events such as natural disasters, power outages, or government directives.

The financial risk of participating in games rests entirely with the user. wzzbet does not guarantee any winnings.

Intellectual Property and Copyright

All content on the wzzbet platform — logos, designs, software, text, graphics, audio, and video materials — is the exclusive property of wzzbet or its licensors. Any reproduction, distribution, modification, or commercial use of these materials without the prior written permission of wzzbet is strictly prohibited.

Personal Data and Privacy

wzzbet is committed to protecting your personal information. To learn in detail how we collect, use, and protect your data, please read our Privacy Policy. By using the platform you are also giving your consent to the terms of our Privacy Policy.

We do not sell your information to third parties. However, information may be provided to the relevant authorities when required by legal obligation or for security investigations.

Responsible Gaming

wzzbet gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment and should never be used as a source of income. To protect you, we provide the following features:

• Setting deposit limits.
• Setting session time limits.
• Temporary or permanent account pause.
• Self-Exclusion facility.

If you feel your gaming habits are getting out of control, please contact us or read our Responsible Gaming page. For individuals aged 21 and above only.

Account Closure and Termination

11.1 At the User's Request

You may close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

11.2 At wzzbet's Initiative

wzzbet may temporarily or permanently close any account without prior notice in the following circumstances:

• In the event of a breach of any clause of these Terms.
• If evidence of fraudulent activity is found.
• Due to legal obligations.
• In the case of prolonged account inactivity.

Dispute Resolution

If any dispute arises between wzzbet and a user, an attempt will first be made to resolve it through discussion. The dispute resolution process is as follows:

1. Submit a complaint to our support team.
2. Our team will respond within 72 hours.
3. If you are not satisfied with the support team's decision, the matter will be escalated to management level.
4. Both parties' views will be considered before any decision is finalised.

wzzbet's decision will be considered final and binding unless a different outcome is reached through legal proceedings.

Miscellaneous and General Provisions

13.1 Changes to the Terms

wzzbet reserves the right to update these Terms at any time. For significant changes, a notification may be sent to your registered email. Continued use of the platform after a change will be taken as acceptance of the new Terms.

13.2 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between wzzbet and the user. Any previous oral or written understandings are replaced by this agreement.

13.3 Contact

If you have any questions about these Terms, please use our 24/7 live chat support or email us at: [email protected]